Opportunities
Trafficlink operates 24 hours a day, seven days a week, 365 days a year. We collate information and broadcast reports from seven regional centres across the UK. This requires a lot of people. We have regional studio staff, regional information editors, a technical support team and administration, and managers who ensure everything runs smoothly.
Our studio broadcasters and information editors work a variety of shifts. We have some who simply cover shifts for us on an "as and when basis" which fits nicely around their commitments and family. Some work fixed hours a week ranging from 16 through to 30 hours a week. And many have full time shifts.
If you enjoy working as a team but can also use your own initiative, if you like the idea of working a variety of shifts, if you’re an experienced and talented broadcaster who can turn our information into great radio and work for some of the biggest radio stations in the country and if you have an eye for detail and love the idea of chasing a story from "first reports" through to clearances . Trafficlink could be just the right place for you to work.
INFORMATION EDITORS
Our Information Editors are busy people. In each of the regional offices we have a team of Information Editors who chase the story. They deal with jamliner calls coming into the centre, contact hundreds of sources from the local CCTV unit to the relevant agency who maintains the road network, and they have the big responsibility of keying the data into our custom built database.
On a busy day the job can be incredibly hectic and you learn quickly how to prioritise the workload. Information Editors manage hundreds of incidents on our traffic news database every day.
If they didn’t do their job properly you wouldn’t see the end product on websites, mobile phones, television and you wouldn’t hear it on the radio!
Information Editors are important. To be a successful one you have to juggle lots of things like incoming and outgoing phone calls, research using a huge variety of resources and constantly manage incidents on our database.
Many of our Information Editors move on to become Senior Editors who oversee the regional Editorial team and help ensure our data quality remains excellent through monitoring and coaching of Information Editors.
The hours of work are varied and we look for people who are flexible, willing to learn and have a talent for using IT well. In some offices Information Editors also broadcast but for the majority of offices this is not the case, so if you’re looking at this as a step up to the broadcaster role it’s probably best you don’t!
Shifts cover from 5am through to 10pm seven days a week, apart from Middlesbrough which is our 24/7 office incorporating the overnight service. Shift length can vary from four hours to twelve hours depending on rotas.
MANAGEMENT
We’ve already mentioned Senior Editor and Senior Broadcaster above. More often than not they come from the regional teams. This is the first step on the Trafficlink management ladder and is a proven training ground for future senior managers. At Senior Editor or Senior Broadcaster level you begin to develop your people management skills.
The next step would be Assistant Area Manager (AAM). Each of the seven regional offices has an AAM. They manage the day to day running of the office. Ensuring the staffing rotas are up to date, managing the cover staff and absences. Our information contacts and clients will usually contact the AAM in the first instance. As an AAM you develop further your people management skills, as well as learning more about the business and working with information sources and clients. It’s a demanding and rewarding role.
Next up is the Area Manager (AM). They have responsibility for the operation of the regional office and will spend time visiting contacts and clients to develop and maintain effective relationships. The work of an AM is very important as you juggle between people management and client relations. There is a fair bit of travelling involved and you’ll always be monitoring what your office is putting out.
Within the company there are other management positions, which has drawn people up from the studio Broadcaster and Information Editors, including Technical Management (looking after the infrastructure that keeps the information pumping out), Data Quality (ensuring we set ourselves tough targets and meet our clients expectations) and Training.
Shifts cover from 5am through to 10pm seven days a week, apart from Middlesbrough which is our 24/7 office incorporating an overnight service.
BENEFITS
If you’re on an annual salaried contract you will receive overtime for any additional hours worked above your usual contracted hours, 20 days holiday each Trafficlink holiday year (1 October - 30 September), studio quarterly bonus and regular staff appraisal. If you’re on a part-time flexi contract (which is usually what we’d offer our cover staff) you get flexible hours, pay for each hour worked, studio quarterly bonus pro-rata and regular staff appraisal.
Shifts cover from 5am through to 10pm seven days a week, apart from Middlesbrough which is our 24/7 office incorporating the overnight service. Shift length can vary from four hours to twelve hours depending on rotas, with a full time shift usually averaging eight hours a day.
HOW TO APPLY
If you’re interested and think you could achieve what we’ve put here then send us a CV and, for the broadcaster, a short traffic news demo. We’d prefer a traffic news demo so we get to hear your style. As much as we enjoy demos of you singing, reading the news or even doing a time check (yep we’ve heard them all) they’re not terribly useful to us.
But before you whisk your CV and demo to us...
Please let us know which area of the UK you want to work in or could work in. We have seven regional offices in these city locations: Birmingham, Bristol, Cardiff, Edinburgh, London, Manchester and Middlesbrough.
Do bear in mind that shifts start as early as 5am and as late as 10pm so it’s worth thinking how you’d get to us each day for work.
Send your CV and demo to us via email to: recruitment@trafficlink.co.uk. You can do it via snail mail to: HR, Trafficlink, 2nd Floor Boundary House, 91 Charterhouse St, London, EC1M 6HR.
We think that’s it but if you do have any further questions please email us. We look forward to hearing from you very soon.
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